Shipping & Returns

 

Effective Date: [05.03.2025]

 

At Snutzy, we strive to deliver your orders quickly, safely, and affordably. Please review our Shipping and Returns Policy below before making a purchase.

📦 Shipping Policy

 

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order is shipped, you will receive a confirmation email with tracking information.

 

Shipping Rates & Delivery Times

 

We offer shipping across India. Shipping times and rates vary based on your location and the shipping method selected at checkout.

 

Shipping MethodEstimated Delivery TimeCost

 

Standard Shipping 5–10 business days

 

Expedited Shipping 2–5 business days

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International Shipping 7–21 business days

 

Please note: delivery times may be affected by holidays, weather, or carrier delays.

 

International Shipping

• Customs and import duties may apply depending on your country’s regulations.

• Snutzy is not responsible for delays or fees due to customs processing.

🔁 Returns & Exchanges

 

Return Window

We accept returns within 30 days of the delivery date. If 30 days have gone by since your purchase, unfortunately, we can’t offer a refund or exchange.

Eligibility for Returns

To be eligible for a return:

• Item must be unused and in its original packaging

• Proof of purchase is required (order number or receipt)

Non-returnable items include:

• Gift cards

• Downloadable products

• Final sale or clearance items

How to Initiate a Return

To request a return, email us at [info@snutzy.com] with the following:

• Order number

• Reason for return

• Photo of the item (if damaged or defective)

Once approved, we’ll provide instructions on how and where to send the package.

Refunds

• Once we receive and inspect the item, you’ll receive an email regarding your refund status.

• If approved, a refund will be issued to your original payment method within 5–10 business days.

Exchanges

We replace items only if they are defective or damaged. For exchanges, email [Insert Support Email] with your order number and a photo of the issue.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item arrived damaged or we sent the wrong item.

• If we cover the return, a prepaid label will be provided.

📮 Lost or Stolen Packages

Snutzy is not responsible for lost or stolen packages once they are marked as delivered by the carrier. Please contact the shipping provider directly for assistance.

📬 Contact Us

For any questions about shipping or returns, feel free to reach out:

Email: [info@snutzy.com]
 

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